The drier combo we bought in 2022. The drier is garbage. 1 month still trying to get it fixed. The salesman don’t know what the selling
Molly Min
12/10/2024
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I wanted to share my delightful experience with the sales representative and manager at the Metaire/Kenner location. The staff was extremely helpful and friendly. They worked with me with price matching and had great deals. I was even impressed with the shipping pick up at the Harvey location.
Nick Ward
8/20/2024
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Absolutely delighted with the service the manager provided.
Mary Ritter
8/30/2023
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When our 18 year old refrigerator died unexpectedly, we weren’t prepared to shop for a new one. We went straight to A-1 because we love their commercial. Keith told us straight up what’s-what with refrigerators and he even found us one within our restricted measurements in stock to be delivered in only one week. We couldn’t be happier. Thanks Keith! You da man! 😁
Michelle Bergstedt
8/23/2023
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Great customer service
Lorena Patzan
6/24/2023
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Able to order double oven and dishwasher and estimated to have it delivered and installed in 30 days. Sales person was friendly and knowledgeable about all appliances and finance. Other places said would take 6 months. Will update if much longer than 30. Also no interest loan for 18 months. Parking adequate and handicap accessible. Also has a lot of mattresses on display.
Reggie Labat
2/12/2023
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I recently purchased a mattress for my mom from A1. The delivery driver called me prior to the delivery and I knew that I would not be there. I just told him to please take care of my mom and her roommate who are both advanced in age. My mom got her mattress, replacing the old one and said the A1 delivery men were very nice. I have had multiple appliances purchased and delivered/installed from A1 Appliance with similar results. I highly recommend this local company for great products and customer service.
Lee S.
2/10/2023
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I recently purchased a mattress for my mom from A1. The delivery driver called me prior to the delivery and I knew that I would not be there. I just told him to please take care of my mom and her roommate who are both advanced in age. My mom got her mattress, replacing the old one and said the A1 delivery men were very nice. I have had multiple appliances purchased and delivered/installed from A1 Appliance with similar results. I highly recommend this local company for great products and customer service.
Lee S.
2/9/2023
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Have been looking for a washer and doing some research on the internet. A-1 was high on my list because of both price and availability. My wife and I went shopping today and made a purchase. The store was nice a clean and well laid out and the salesman very helpful. I would use them again should the need arise.
Kaa Blue
1/16/2022
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Had to buy all new appliances from A1 appliance after Hurricane Ida, my salesman was Claude Escude and he was so professional and new everything about every appliance I purchased, you don’t find knowledgeable salesman like Claude in the “Big Box” stores and the prices were very good. I recommend A1 appliance and ask for Claude, he’s very good. 👍
Larry “Bird Man” Byrd
1/12/2022
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Went to three different stores before coming here. I was out the door in ten minutes, with exactly what I wanted. Prices were better, delivery was faster. Glad I listened to my mom!
Katie Bittinger
12/10/2021
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Let me tell you how customer service is supposed to work!!! We have bought from A1 for quite a while!! Our GE fridge got destroyed by hurricane IDA!! We searched many brands and retailers to replace our 10 year old GE fridge. I decided to go to the one place I knew that provided personal care and service!!! A1!. Met Rodney! He matched the best price on the internet!! Sadly our new GE $4000.00 fridge craped out in 15 days!!! Called A1. Rodney said we will do everything to make this right!!! Honestly told us that fridge is on national bank order!! And we will have to wait until late December!!! Well wouldn’t you know!!! Today the 3rd of December!!! They suprized us with a new, in perfect condition…. A replacement fridge!! You A1 are forever our go to appliance replacement company!!! Thank you and your staff for considering your customers!!!!!!!
Mike Watson
12/4/2021
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I went in Oct 9 looking to purchase a new wall oven. We were greeted by a salesman named Claude. Claude took his time showing us the different options we had and the features on all the different models. We settled on a GE Profile and placed the order. We were hoping they would get it in and installed before Thanksgiving. I received a phone call yesterday from the installer that the oven was in and he could come out this morning to install it. The installation techs were professional and had the old one removed and the new one installed in under an hour. I couldn't be happier with the whole experience from sales through delivery and install and will definitely return to A-1 with future appliance needs.
Frank F.
11/19/2021
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I went in Oct 9 looking to purchase a new wall oven. We were greeted by a salesman named Claude. Claude took his time showing us the different options we had and the features on all the different models. We settled on a GE Profile and placed the order. We were hoping they would get it in and installed before Thanksgiving. I received a phone call yesterday from the installer that the oven was in and he could come out this morning to install it. The installation techs were professional and had the old one removed and the new one installed in under an hour. I couldn't be happier with the whole experience from sales through delivery and install and will definitely return to A-1 with future appliance needs.
Frank F.
11/18/2021
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I went in Oct 9 looking to purchase a new wall oven. We were greeted by a salesman named Claude. Claude took his time showing us the different options we had and the features on all the different models. We settled on a GE Profile and placed the order. We were hoping they would get it in and installed before Thanksgiving. I received a phone call yesterday from the installer that the oven was in and he could come out this morning to install it. The installation techs were professional and had the old one removed and the new one installed in under an hour. I couldn't be happier with the whole experience from sales through delivery and install and will definitely return to A-1 with future appliance needs.
Frank F.
11/18/2021
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First class operation from the highest quality service from our first trip in the showroom to the delivery of our new refrigerator. My highest recommendation goes to Kent and his team at A-1!
Steve Kinchen
7/27/2021
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The salesmen were great at their job and I left with a brand new appliance. Super helpful!
Devin Fleming
6/22/2021
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Keith was very helpful and saved us 500$ on our new range and microwave purchase.
amy o
4/23/2021
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Polite professional and helpful. Will do more business with them.
Timothy Bouzigard
3/8/2021
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Professional and knowledgeable staff. Reasonable prices. They will install a range and fridge and haul away the old ones. Too easy.
Alisa Logan
1/5/2021
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Very nice and helpful staff, not pushy. Reasonable prices.
Titi Arg
10/11/2020
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After failed attempts to buy from Best Buy and Lowe's, A-1 Appliances was a pleasure to deal with, start to finish.
Valerie S.
10/10/2020
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Keith was very helpful and saved us 500$ on our new range and microwave purchase.
amy O
8/29/2020
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Pleasant people working there. Good service unlike the big box stores
David Dube
8/13/2020
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It's as good as it can get
Thomas Schilleci
8/8/2020
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These guys were great! There's currently a shortage of certain appliances, and they worked with us to find a good deal on something that we could be sure would come in on time.
Cameron Mayfield
7/8/2020
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Our LG refrigerator/freezer (only 5 years old) stopped cooling during the pandemic. We first went to Home Depot, then to Lowes, and no one ever attempted to come to help us, nor did they have the model we were hoping to find. We decided to drive out to A-1 Appliance in Kenner. That was a great decision!!! We were helped by Desmond Johnson, and he couldn't have been more helpful! Because of the pandemic, inventory is very low, but Desmond secured a loner refrigerator for us to use until the GE Cafe' we ordered arrived. We couldn't have asked for better service, which is very hard to find these days! BTW, their prices are even better than Home Depot and Lowes, and delivery and installation are free!!! We will be buying all of our appliances from A-1 from now on!
Sandra Lewis
5/22/2020
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Keith was so helpful took his time and explained everything
Heather Rodriguez
5/3/2020
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Claude was extremely helpful. Easy choice:1. 5 year warranty available2. Lowest prices in town3. Super quick delivery
Alfredo Roman
4/23/2020
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Long time customer and will continue to go back!
Sybilmoon
4/23/2020
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Needed a refrigerator for a rental property. Went to Home Depot and Lowe's, neither one had one in stock nor could they get one in less than 2 weeks. Called A-1 Appliance in Kenner, not only did they have one, it was cheaper than both the big box stores. Will definitely recommend them to anyone looking for good price and good service. Keith was our salesman and he was great. Thanks Keith!
Kellee Butler
2/11/2020
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Great prices on appliances
Larry Boudreaux
12/4/2019
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The service was very Good and they were very helpful
Charles Mcclinton
11/17/2019
We appreciate your business!
Very attentive and informative
Lois Rost
11/6/2019
We appreciate your business!
Long time customer and will continue to go back!
Sherry Kuhn
8/23/2019
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Claude was extremely helpful. Easy choice:1. 5 year warranty available 2. Lowest prices in town 3. Super quick delivery
Alfredo Roman
8/24/2019
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After leaving Best Buy in a huff, I found myself at A-1 ready to go to war over a washing machine. Your amazing salesman, Claude, was beyond helpful. I told him what I was looking for and what I didn’t want and within 10 minutes I was paying for my new washer. He was knowledgeable, friendly, and someone I want to come back and do business with again.
Leslie Heindel
4/20/2019
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A1 appliances has never let me down! I always get a great deal and excellent service before and after the sale! Thanks so much for being the Best!!!
Christopher Stuben
1/10/2018
We appreciate your business!
This place has trained staff! I went to get a new window unit and they were so much more helpful and knowledgeable than the 2 other places i went to. I found the unit best suited for my needs and the price was still comparable to the other places that claim to have better prices. I really like this store!
Gina Beard
8/10/2018
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